Bell Canada has won a contract from Royal Bank of Canada to convert 8,400 of the bank’s phone lines to VoIP.
However, the Montreal-based Bell declined to disclose the financial details of the deal announced yesterday. Bell will be working with IBM Canada and Cisco Systems Canada on the contract.
Bell made plans last year to move its biggest business customers to IP like Manulife Financial Corp and Bank of Montreal who have already started the process.
Dick Swadley, head of IT infrastructure at RBC, said;
The Company felt Bell, IBM and Cisco would be the strongest partners for this implementation in Toronto. For this piece of our implementation, using Bell, IBM, and Cisco was a natural evolution of our network, but that doesn’t mean in other locations it will use the same companies.RBC will start the deployment on Feb. 13 that Swadley thinks will take about 10 months.
Under the contract, Bell will be responsible for
i. The planning,
ii. Implementation,
iii. Testing and
iv. Training for the new infrastructure.
Cisco will provide the hardware and software while IBM and Bell will be in charge of VoIP support and network monitoring.
Via: Globeandmail.com
