BT VoIP outage has started a debate whether it was caused by increase in demand or the mess on a ‘platform problem’. The outage hit ‘thousands’ of BT’s VoIP punters according to them.



Thousand of BT punters struggled availing the service since last week when calls started to drop after 3 minutes.



A BT spokesman denied it was due to increase in demand (why would anyone from BT accept it anyway?) and blamed it on a snag on the platform. On Tuesday, a patch was put that should resolve the problem however problems could persist. He tried passing it off as “It’s just one of those things”.



Now if this was due to a technical snag then it can really be passed off as ‘one of those things’ but if caused by an increase in demand, then I must say, it reflects very poorly on BT’s image. So how do they hope to cope in the coming days when VoIP users’ numbers are going to grow exponentially? Are they really hoping that some other company will chip in, take their share in the market and reduce load on BT? *wink*





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