Google has launched Google Voice Local Search service, a kind of free telephone based information service that could replace toll 411 calls. The customers can access the service by dialing 1-800-GOOG-411.
The 411 market is in full swing in USA with yearly business of $7 billion handling over 2.5 billion calls. Therefore, Google wants to spearhead in this area. However, the search engine giant will face competition from the already established players like, Jingle which shares 3 percent of the market.
With Google Voice Local Search Service, you can find a business listing by category and send the listing details to a mobile phone via SMS. The Google 411 service is fully automated. So, you don’t need to interact with the operators.
