Opera Australia has signed up deal for two years with a telecommunications provider Macquarie Telecom to supply voice, data and mobile services and an IP-based PBX to support its migration to VoIP.



The NSC enterprise solutions will integrate the new network and replace the 14-year-old ICT infrastructure of the company.



As the company is entering in world of call center in Sydney and Melbourne will serve about 700 enquiries daily. The VoIP network will use Avaya communication manager 3.1 running on an S8300 media server with G700 gateways along with about 150 IP phones.



The virtual client/server solution will replace the complex inter-PBX/LAN/WAN networking, which is currently in use and reduce the communications costs.



Macquarie Telecom is providing high-speed bandwidth with its metro access network. It delivers in-bound, out-bound national and international voice calls also.



The VoIP network will reduce the costs by replacing voice with data and administration costs by combining 10 separate bills into one.



Via: COMPUTER WORLD